Terms of service

Our standards

All are products are baked in-house to meet out high quality standards.

Due to our standards, cleanliness and working practices we have been awarded a hygiene certification of 5 stars by our local authority.

 

Allergens

As we offer a wide range of goods, please be aware before ordering or consuming as our products could contain or have come into contact with Nuts, Eggs, Dairy, Wheat or Soy.

 

Hours of Business

Our hours of business also including collection times

Sun-Wed Closed

Thu-Sat 10am-2pm

 

Ordering and Conditions of Sale

We have a selection of products for sale in our bakehouse that can be purchased in person.  This selection may vary depending on availability of raw ingredients and customer demand.

You may order any of our products online through our website, in person or over the phone.  We require full payment in advance at the time of ordering.  Your order will be baked fresh and therefore we require that all orders need to be placed by 10am for collection on the following day – this must be a day when the Bakehouse is open.

There will only be written confirmation for any orders made through this website.

We request all orders are collected as we currently do not deliver.

Your order will be ready for collection at Bakehouse opening time on the date you specified. We store all completed orders in accordance with the Storage Guidance (see below) to prolong the shelf life of your baked goods.  Should there be any delay to the collection of your order we will not guarantee the quality of your goods at time of collection. This is due to baked goods being perishable.

It is the responsibility of the Customer to check the state of the product before leaving the premises. Once the item has left the premises, the Customer is responsible to ensure that products gets to its destination safely and is stored as per our instructions to achieve best results for taste and quality. Once you have received the goods, we are not liable for any damage that may occur thereafter.

 

Limitation of Liability

Strelley Systems Ltd including its trading entities, directors, employees or associated support companies:-

will not be held liable directly or indirectly for any losses or damages of any kind incurred in connection with your use of this website.

rely on Shopify to provide all functionality within the website. Strelley Systems Ltd including its trading entities, directors, employees or associated support companies cannot guarantee that this website or its server will be error free, uninterrupted, free from unauthorised access (including 3rd party access or hackers or denial of service attacks).

 

Intellectual Property

Content of this website including Logos, Editorial, Images, Photos are the property of Strelley Systems Ltd trading as Mulberry Tree Bakehouse and may not be used or reproduced in anyway by yourself or a 3rd party without the express written consent of Geraldine Rudham on behalf of Strelley Systems Ltd.

 

Governing Law

Should any disputes arise from these terms and conditions we ask that you stop using this website immediately and get in touch with us to help provide a resolution where possible.  Where disputes cannot be resolved, the UK law of England and Wales will take precedence.

 

Contact Information

Should you have any questions regarding this website, our products, policies or any other enquiries, please contact Geraldine at info@mulberrytreebakehouse.co.uk

 

Storage Guidance

Baked goods can be stored in a variety of ways, depending on the type of baked good and how long you want to store them.  

Short-term storage:

  • Room temperature: Most baked goods can be stored at room temperature for a few days. Store them in an airtight container to prevent them from drying out.  
  • Refrigerator: Some baked goods, such as cakes with perishable toppings or fillings, should be refrigerated. This will help them stay fresh for longer.  
  • Freezer: Baked goods can also be frozen to extend their shelf life. Place them in a container or wrap them tightly in plastic wrap or aluminium foil to prevent freezer burn.  

Long-term storage:

  • Freezer: Baked goods can be frozen for several months. Thaw them in the refrigerator or at room temperature before serving.  

Here are some specific tips for storing different types of baked goods:

  • Cakes: Unfrosted cakes can be stored at room temperature for up to three days. Frosted cakes should be refrigerated. Cakes can also be frozen for up to three months.  
  • Cookies: Cookies can be stored in an airtight container at room temperature for up to two weeks. They can also be frozen for up to three months.  
  • Brownies: Brownies can be stored at room temperature for up to four days. They can also be frozen for up to three months.  
  • Bread: Bread can be stored at room temperature for up to four days. It can also be frozen for up to three months.

Here are some additional tips for storing baked goods:

  • Label and date your stored baked goods.
  • Use airtight containers to store baked goods.
  • Avoid storing baked goods in direct sunlight or near heat sources.
  • Thaw frozen baked goods in the refrigerator or at room temperature.  

By following these tips, you can help your baked goods stay fresh and delicious for longer.

(Storage Guidance provided by Google Gemini AI – January 2025)

Last reviewed February 2025